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Privacy Policy

Last updated:07/01/2026

AtMs Tita Coffee Roasters, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and look after your information when you visit or make a purchase from our website.

We are a small, family-run business based in Birmingham, United Kingdom, and we only collect what we need to run our business and serve you properly.

Who We Are

Small Farmers Coffee Ltd
Based in Birmingham, UK
Email: info@mstita.com

For the purposes of UK data protection law, we are the data controller of your personal information.

What Information We Collect

When you visit our site or place an order, we may collect:

  • Your name
  • Billing and delivery address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by third-party providers — we never store card details)
  • Order history
  • IP address and basic device/browser information

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Comply with legal and accounting requirements
  • Improve our website and services

If you’ve opted in, we may also send occasional marketing emails. You can unsubscribe at any time.

Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on:

  • Contract – to fulfil your order
  • Legal obligation – for tax and accounting records
  • Legitimate interests – to run and improve our business
  • Consent – for marketing communications (where applicable)

Sharing Your Information

We only share your data when necessary, including with:

  • Payment processors (e.g. Stripe, PayPal)
  • Delivery providers (e.g. Royal Mail, couriers)
  • Website and ecommerce platforms
  • Accounting or legal providers when required

We never sell your personal data.

International Orders

We sell to customers in the UK, Europe, and the USA. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR.

Data Retention

We keep your personal data only for as long as necessary to:

  • Fulfil your order
  • Meet legal and accounting obligations

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, please contact us at info@mstita.com.

Cookies

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us at info@mstita.com.

Inspired by pillar of the community, Ms Tita is the distinct, luxury and hearty coffee brand, born in the Jamaica Blue Mountain region.

We are proud to have our coffee certified and shipped by JACRA (Jamaican Agricultural Commodity Regulatory Authority).